APIs come from the technology side. But quite recently APIs have evolved from “something that the techies do” to a product with serious business value. The IPOs of API-based companies, such as Twilio, are examples of that mind shift.

So when designing new APIs we have to stop seeing APIs as merely cool technology. We have to design APIs as products for customers with needs, wants and desires.

In this talk I show you how we use approaches from Design Thinking to elicit the needs of API customers and identify valuable APIs. But we should not stop there, we also want to find a viable business model for the API. We use the Business Model Canvas as a methodology for describing the business model of the API and iterate over several business models quickly, until we find the one that works.

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